Refund Policy
We aim to ensure that you are satisfied with your purchase. If you are eligible for a refund, we will make the process as smooth as possible.
Eligibility for Refunds
Refunds are available for items returned within 7 days of delivery in their original condition and packaging.
Refunds will be issued for defective, damaged, or incorrect items after verification.
Custom or personalized items are non-refundable unless they arrive damaged or defective.
Refund Process
1. Initiate a Request: Email us at [Your Email Address] with your order number, a description of the issue, and photos of the product if applicable.
2. Approval: Once your refund request is approved, you will be notified via email.
3. Processing: Refunds will be processed to your original payment method within 7-10 business days after we receive and inspect the returned item.
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Exceptions
Refunds are not available for items damaged due to misuse or improper care.
Shipping fees are non-refundable unless the return is due to our error.
If you have any questions, feel free to contact us at [Your Email Address/Phone Number]. Weβre here to assist you!