Return Policy
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help!
Eligibility for Returns
Returns are accepted within 7 days of delivery.
The item must be unused, in its original condition, and in its original packaging.
Custom or personalized items are not eligible for return unless defective or damaged.
Process for Returns
1. Contact Us: Email us at Arcmold3d@gmail.com with your order number and a brief explanation of the issue.
2. Approval: Once your return request is approved, we will provide instructions for returning the product.
3. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refund/Exchange: Upon receipt of the item, we will inspect it and process your refund or exchange. Refunds will be issued to the original payment method within 7-10 business days.
Β
Non-Returnable Items
Custom-made or personalized products.
Items damaged due to misuse or improper care.
For any questions or assistance, please contact us at Arcmold3d@gmail.com | 7976033636 Weβre happy to help!